Shipping Policy
Zeferino Fine Arts strives to provide a smooth and reliable shopping
experience for our customers. Please take a moment to review our
shipping policy to understand how we handle the processing, shipping of
your orders.
Processing:
- Order processing takes place during our normal business hours, Monday
through Friday.
- Please allow 1-2 business days for order processing.
- Orders received after 5 PM will begin processing the following business
day.
Shipping:
- We currently offer shipping within the United States only.
- Shipping times within the US vary based on your location. The USPS site
typically quotes, but does not guarantee, a delivery window of 2-8 business
days for domestic shipments.
- Please ensure the accuracy of your shipping address during
checkout. Thislittlegiant is not responsible for any additional fees that
may be incurred due to an incorrect shipping address.
- In case a package is returned to us because it wasn't picked up, a
shipping fee will be charged to resend the package.
Tracking:
- A tracking number will be provided as soon as your order ships, allowing
you to monitor the delivery progress.
Return Policy:
- Return for a Refund
- Only available on original Artwork.
- If you are not completely satisfied with your purchase, you have the
option to return it within 7 days of receiving the item, provided it is in its
original condition.
- You are responsible for the cost of shipping the item back to us.
- Once we receive the returned package in its original condition, a partial
refund will be issued to your original payment method, consisting of
the original cost of the artwork minus the original shipping cost.
Damaged:
- In the unfortunate event that your order arrives damaged, please contact
us as soon as possible Here. and provide a photo of the package's
condition. We address these issues on a case-by-case basis and will work
towards a satisfactory solution.
Missing:
- If your USPS package is marked as delivered but you haven't received it,
we recommend contacting your local post office for further assistance.
Thank you for choosing Zeferino Fine Arts.
We are committed to delivering high-quality art and ensuring that your orders are processed and shipped with care. If you have any questions or need further assistance, please feel free to contact us here. We are here to assist you.